Do you have a claim to report? Get in touch with us as soon as possible.
During normal business hours, please dial 1 800 361 1420. You can also reach us by e-mail.
Outside normal business hours, call the emergency toll-free number of your insurance company.
| AXA : | 1 800 361 4330 |
| Federation Insurance: | 1 800 361 7573 |
| INTACT Insurance : | 1 800 363 5401 |
| INTACT Novex : | 1 800 363 5401 |
| Optimum Insurance : | 1 877 399 3920 |
| Royal & Sun Alliance : | 1 800 872 1157 |
| L'Unique - Citadelle : | 0 418 654 3968 (collect call) |
If you provide us with all the relevant information, you'll save valuable time when you speak to our agent. We will also be able to process your claim more accurately and efficiently and faster.
Here is the information we will need to serve you better:
- Name
- Address
- Name of advisor you normally deal with
- Circumstances of the loss
- Date and time of the loss
- Any other relevant information
Above all, do not forget to indicate:
- A telephone number at work
- A telephone number at home
- The e-mail address you would like us to use
- Your preferred mode of communications: telephone or e-mail
We will respond within 4 hours, during normal business hours.
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