How to make a vehicle insurance claim in just 5 minutes

A car accident can come out of the blue. Whether it’s a slight scratch on the door or a fender bender, these mishaps come with their share of stress and emotion. Fortunately, with Intact Insurance’s app and Client Centre, you can file a claim with just a few taps of your finger or clicks of your mouse.

Safety first

In an accident, the priority is to make sure that everyone is safe and the site is secure. If necessary, call 911 and help anyone who is hurt. After these essential steps, you also need to collect the contact information of everyone involved for the auto accident report.

24/7 access

To help you make your claim as quickly as possible, Intact Insurance offers a super-simple service, either online or via your smartphone.

You can use the app on your phone or access our online Client Centre to submit your claim from anywhere at any time, whether waiting for the tow truck at the scene of the accident or sitting comfortably at home watching TV. No need to shuffle through papers to get your policy number: all the necessary information is already in your file! 

A reassuring experience from start to finish

Our intuitive and personalized procedure will guide you step-by-step through a series of standard questions. You can make your claim in the blink of an eye without any hassles or headaches!

Think ahead! You can either download the Intact Insurance App from the App Store or Google Play, or connect right away to Client Centre.

Client centre claim